Pick Up/Delivery, Returns & Refunds
Pick Up & Delivery Policy
MelonNation will send a notification via email or text message confirming pick up or delivery options upon completion of purchase. If perishable item[s] are not picked up within the specified time arrangement without any notification of delay, MelonNation cannot be held liable or responsible for quality or condition of perishable product[s].
Return & Exchange Policy
MelonNation does not refund money on perishable items once transactions have been made.
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MelonNation does not claim liability nor responsibility for quality of perishable food products that have not been consumed within 48 hours of pick up/delivery.
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If the quality of the product has been compromised due to circumstances out of the customers control including general shelf life decomposition within the first 48 hours of pick up/delivery please take a picture of the product and email it to melonnation.earth@gmail.com with a brief description of damages. Upon review and approval MelonNation may offer replacement perishables.